Privacy Policy
At SmartCap Funding, we are committed to maintaining the highest standards of data protection and transparency. This Privacy Policy describes how we collect, use, and safeguard your personal information when you access our online financial platform and market analytics dashboard. Our practices are designed to align with privacy principles within Canada and the broader European Economic Area.
Categories of Personal Data We Process
Identity and Contact Information
Basic details such as your full name, email address, and mobile number provided during account registration or support inquiries.
Account and Profile Data
Information related to your user settings, dashboard preferences, and authentication credentials.
Verification and Compliance Data
Where applicable for account integrity and fraud prevention, we may collect government-issued identification or proof of residency.
Device and Technical Identifiers
Automated collection of IP addresses, browser types, and device metadata to ensure platform stability and security monitoring.
Usage Analytics and Trading Metadata
Logs regarding your interaction with our market tools and analytical features. This data is used for system optimization and does not imply custody of user assets.
Lawful Bases for Processing
We process your information based on clear legal grounds: the performance of our contract with you, our legitimate interest in platform security and service improvement, compliance with Irish legal obligations, and where you have provided explicit consent (e.g., for specific preference settings).
Operational Use of Data
SmartCap Funding utilizes your information to facilitate onboarding, manage account authentication, and provide customer support. Technical logs are used to identify and mitigate unauthorized access. Marketing is handled strictly on an opt-in/opt-out basis; users may adjust their communication preferences at any time via their profile settings.
Data Retention and Sharing
We do not sell user data. Information is shared only with essential service providers, including cloud hosting, analytics processors, and identity verification partners. Data is retained for as long as necessary to provide our services, resolve disputes, or satisfy statutory record-keeping mandates. International transfers are protected by general safeguards to ensure a level of protection consistent with regional standards.
Security Measures
We implement reasonable technical and organizational safeguards to protect your data. However, as no digital system is immune to risk, users are encouraged to utilize multi-factor authentication where available.
Your Rights and Request Steps
Under applicable privacy laws, you have the right to access, rectify, or request the deletion of your data. You may also object to or restrict certain processing activities. To submit a request, contact our support team. We verify the identity of all requesters to protect your privacy and typically respond within one month.
Updates to this Policy
Significant changes to this policy will be communicated via platform notifications.
Last updated: March 20, 2026